New Halloween Costumes

Contact Us

Call Toll Free 888-887-0063

Customer Service Hours:

  • Monday - Friday: 9:00 AM - 7:00 PM Eastern (Phone and Chat Support)
  • Saturday: 9:00 AM - 5:00 PM Eastern
  • Sunday: 9:00 AM to 5:00 PM Eastern
  • We will be closed Monday, September 6, for Labor Day.

If you'd like, you can also contact us via our mailing address:
148 Cypress Ridge Court
Ridgeland, SC 29936
How It Works
Sign up for free today! Just create an account
Earn Bux for every purchase. Get 10 Bux for every $1 spent
Redeem for more savings! Apply your Bux during checkout
Most Valuable Pet Program

Upgrade to MVP+ for only $29.99/year. Get Free Shipping, Free Returns, Exclusive Offers, access to Birthday Club and more!

Earn more Bux everytime you shop! Get 20 Bux per $1 spent. Redeem your Bux at checkout for extra savings on your order.

As a MVP+ member, you always get Free Shipping! Don't worry about those shipping costs, we've got it covered.

Wrong size shirt? Want a different color? Don't worry, you get Free Returns with your MVP+ membership.

Keep an eye out for exclusive offers like 3X Bux, Promo Codes, and Special Missions. All sent right to your account.

Complete your pet's profile to get a birthday treat! At the start of their birthday month, look in your account for a special treat!


Yes, you can cancel your MVP+ subscription at anytime! Your subscription will not auto-renew if you choose to cancel, however your MVP+ benefits are good for 1 year from your initial purchase date.
Your subscription will continue until the auto-renew date. At which point the subscription will end and you will not be charged again. Your $29.99 membership fee is non refundable, and your MVP+ benefits continue for the remainder of your subscription.
MVP+ Free Shipping only available to the contiguous United States. All other destinations will be charged shipping during checkout. Oversized items are excluded from MVP+ shipping.
With an MVP+ subscription, you get a free treat per pet, up to 2 pets per year. Make sure your pet's profile is complete and choose your free birthday gift at checkout!
During your active MVP+ subscription, just head over to your account, request a return, and print a free return label!
Bux will expire when there is no qualifying purchase activity for 12 months
MVP and MVP+ programs, discounts, offers, and more are subject to change

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