BaxterBoo.com
Free Shipping on all orders!
Winter Storm Warning!

Contact Us



Call Toll Free 888-887-0063

Customer Service Hours:

  • Monday - Friday: 9:00 AM - 7:00 PM Eastern (Phone and Chat Support)
  • Saturday: 10:00 AM - 5:00 PM Eastern (Chat Support Only)
  • Sunday: Closed

If you'd like, you can also contact us via our mailing address:

BaxterBoo.com
148 Cypress Ridge Court
Ridgeland, SC 29936
Help Section

Ordering


Placing An Order

To place an order, go to a product page, select your size or variation, select your quantity, then click the "Add to Cart" button. A window will pop up confirming your selection where you can then view your cart, checkout, continue shopping, or view related items.
Product Availability

We're continually adding new products to our store, and give priority to those requested by customers. Please contact us and let us know what you'd like to see available.

If the product you want is out of stock, you can fill out a request to be notified when it comes in. On the product page, find the variation you'd like and click on "Click Here to get 10% Off when it is back in stock!"
Changing Or Cancelling An Order

Please contact us if you would like to cancel or change your order. Once the item is shipped, we can no longer cancel or change your order.

Due to the differences in the pricing for different sizes and to ensure items are in stock, Baxter Boo does not offer product exchanges. Instead, please send your items back according to the return instructions, and then place a brand new order for the product(s) you want as a replacement, or wait for your store credit before doing so. We'll get your new order out right away.
Payment Methods We Accept

We accept Visa, Mastercard, American Express, and Discover.

Baxter Boo uses 128-bit encryption to secure the transmission of your credit card information from your browser to our credit card processing company. We continually examine our security practices to ensure your information is safe.
Order Confirmation / Order Status

After placing an order you'll receive an order confirmation in your email. This means that we've received your order and are getting ready to pack it up.

Once your order is shipped, you will receive another email letting you know we've sent it off. This email will include a tracking number so you can track your package.
When Will I Be Charged?

Your card will be charged when your order has shipped.
Promotion Codes

Only one promotion code can be used per order.

Sign Up For Our Newsletter!

Site & Contents © BaxterBoo.com®. BaxterBoo is located in the United States.

Transaction Processing
Baxter Boo is a BBB Accredited Business. Click for the BBB Business Review of this Pet Supplies & Foods - Retail in Centennial CO
Guarantee Site Secure